Shipping Policy

At Genious Galore, we carefully pack every jewellery order with love and attention to detail to ensure that your products reach you safely.

Order Processing

• Orders are generally processed and dispatched within 1–3 business days after the order is successfully placed.

• Once your order has been dispatched, you will receive the available shipping/tracking details.

• Please ensure that the shipping address and contact details provided at checkout are correct.

Delivery Time

We aim to deliver your order as quickly as possible.

Estimated delivery time: Up to 7 business days from the date of dispatch, depending on your location and the courier service.

Delivery to remote or certain serviceable areas may take additional time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Delayed Deliveries

While we make every effort to deliver your order within the estimated time, delays may occasionally occur due to:

• Weather conditions

• Courier or logistics issues

• Public holidays

• High order volumes

• Unforeseen circumstances

In such cases, we request your patience and support.

Incorrect Address or Contact Details

Genious Galore will not be responsible for delays or failed deliveries caused by an incorrect or incomplete shipping address, phone number, or other details provided by the customer.

Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and share clear photographs/videos of the package and product so that we can assist you.

Contact Us

For any shipping-related questions or concerns, please contact Genious Galore through the contact details provided on our website.

Thank you for choosing Genious Galore and supporting our handmade jewellery journey. ❤️